FAQ

Is shipping free?
Yes, we offer free shipping on all orders within Canada. Our goal is to make your shopping experience simple, affordable, and stress-free.

How do I contact customer service?
Our support team is here to help with any questions or concerns. You can reach us through our Contact Us page, and we’ll get back to you as soon as possible.

What is your return policy?
If you're not completely satisfied with your order, we offer hassle-free returns within 30 days of delivery. For details, please visit our Returns & Exchanges page.

What is the estimated delivery time?

Processing Time

Orders are processed within 1-3 business days (Monday to Friday). Please allow additional time during peak seasons or holidays.

Transit Time: 3 - 6 business days

Order cut-off time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

For full details, see our Shipping Policy.