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WHICH PAYMENT METHODS?
WHICH PAYMENT METHODS?
During the checkout process, you can choose from the following secure payment options:Visa,Mastercard,American Express,Union Pay,Shop Pay,Apple Pay,Google Pay.
WHAT SHOULD I DO IF I HAVE QUESTIONS OR CONCERNS ABOUT MY ORDER?
WHAT SHOULD I DO IF I HAVE QUESTIONS OR CONCERNS ABOUT MY ORDER?
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any
questions or concerns, please do not hesitate to contact our customer service team. We're here to help.
ARE THERE ANY SHIPPING COSTS FOR MY ORDER?
ARE THERE ANY SHIPPING COSTS FOR MY ORDER?
Shipping is completely free on all orders across Canada. No minimum purchase is required.
CAN I CANCEL MY ORDER WITHIN A CERTAIN PERIOD?
CAN I CANCEL MY ORDER WITHIN A CERTAIN PERIOD?
Yes, all orders can be cancelled within 24 hours without giving any reason. Please contact our Customer Service at
support@rumesin.com or reply to your order confirmation to initiate the cancellation procedure.
WHAT IS THE RETURN POLICY AT RUMESIN?
WHAT IS THE RETURN POLICY AT RUMESIN?
If you are not satisfied with the items you ordered, you can return them within 30 days of receipt.
Our customer support is available Monday to Saturday: 9:00 AM – 6:00 PM (Eastern Standard Time).
Average answer time: 24h